Marketing Research & Metrics

The Halo Effect

Published July 7, 2015 2 min read Translated from the Arabic original

The halo effect is a cognitive bias that leads us to favor all of a person’s traits because we have been influenced by one positive trait of theirs — without ever testing their other qualities or verifying whether they actually possess them.

Example 1: Some teachers involuntarily tend to give higher marks to students who write their exam answers in neat, attractive handwriting.

Example 2: Some investors hire a CEO who shone in one industry to fill the same role in a completely different industry, even though success in the first does not guarantee success in the second. This reminds me of a certain Arab figure who has held ministerial positions in several ministries — as if he were the genius of his age.

Example 3: The “blue eyes” complex — the foreigner mystique. As long as the man is Western with blue eyes, that, for many, automatically signals excellence. You may have heard before the story of Patrick, the English teacher who taught in Egypt and who had actually been a shoemaker (a cobbler) in London. For those who haven’t, you can find the story at this link.

In idea-evaluation competitions, you’ll notice that some unremarkable ideas advance to the final rounds simply because the person who submitted them is well-known and carries a certain aura in a particular field — leaving the judges to evaluate the man rather than the idea.

Performance-based competitions have started shielding judges from contestants so that they can judge them in isolation from their appearance, color, race, or religion — making their judgment objective and unbiased.

The aura surrounding religious figures may be the most powerful aura affecting the general public in our Eastern societies. Some ordinary people almost regard religious scholars as infallible, and others go further still — describing them as friends of God and willing to sacrifice their (ignorant) souls for them.

Another well-known type of halo relates to a person’s good looks and charisma. According to sociologists, this can help someone advance in their career path with no other explanation than attractiveness, height, or charisma — paired with merely average abilities that cannot compare with those of others who are genuinely more capable but lack these distinguishing physical traits. This is precisely why most advertisements use prestigious, well-known personalities as the persuasive element to convince the consumer.

I’ll close by saying: all you need to believe is that perfection belongs to God alone, and that a person’s brilliance in one area absolutely does not mean they will be brilliant in everything. This was the approach of our Prophet Muhammad (peace be upon him) in distributing roles among his companions — each according to the field in which he excelled. So beware of falling into the halo effect when judging people.

The idea for this article is adapted from The Art of Thinking Clearly by Rolf Dobelli, page 113. The examples are my own.


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